Spotify Web: Songs not playable for more than 9 seconds, Songs in playlists not selectable

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Spotify Web: Songs not playable for more than 9 seconds, Songs in playlists not selectable

hikarichisame
Visitor

Plan

Premium

Country

Germany

Device

Vivaldi Browser (Chrome-based)

Operating System

Windows 10

 

My Question or Issue

When selecting a song in any playlist, the song attempts to start but immediately wanders to the next one in the list for a random number of times. The reached song then plays for exactly 9 seconds and then just stops. The 9-second-rule applies to every song played.

1 Reply

Ivan
Spotify Legend

Hey there @hikarichisame

 

Thanks for posting - we’re here to help!

 

First thing you can try is using the Spotify web player in a private/incognito window. This will make sure you avoid issues with your browser's cache. If that doesn't do the trick try again in a different kind of browser.  

 

If this persists after trying another browser, check if you observe the same when connecting to a different network. In case it works with another connection, it's best to contact the service provider of the original network for more information.

 

Hope this helps. Keep us posted.

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