Spotify WebApp makes display go black/grey

[TheLoeki]

Plan

Premium

Country

NL

Device

Laptop + Web Player

Operating System

Windows 10

My Question or Issue

Every time I start up the Web Player I press the play button and my external monitor flickers between black & grey a few times until freezing on completely grey.

Doesn't particularly matter which browser I try (Firefox/Chrome/IE Edge), and only the Spotify Web Player exhibits this behaviour.

[TheLoeki]

refreshing caches/clearing cookies etc. doesn't help one bit.
The only thing that works is re-plugging the HDMI cable. After which everything is fine.

[Byzs]

Did you manage to solve this issue? I'm having the same problem only with 2 monitors connected. One on DP and another one on HDMI...only the HDMI goes grey tho.
To fix it I'm just using windows+P -> main screen only and then back to "extend" screen again. Not ideal tho.

The HDMI monitor it's a DELL P2311H with a VGA -> HDMI adatpor actually.

[cisilc]

I have the same problem, I still couldn't find any solution.

[dutchyy]

Same problem. Could someone please look into this?

[bmoregan]

Exact same problem here. Philips 272B external monitor through a Dell WD19 USB-C dock.. Win10 HP ZBook w/ Nvda T1200 GPU. Any browser Edge/Chrome/Firefox. Doesn't happen with a AlienWare monitor I also have. I only see this with the Spotify Web player

Workaround is to put on earphones and use my phone!