Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I have not been able to get the Spotify app to work on my LG tv since it became available. I can log in to Spotify but when I get in, only the menu on the left side is available. In the main screen there is nothing. Just black. My playlists, favorites...well everything...is just not there. I can scroll up and down on the menu but nothing else works. Anyone else have this problem? I don't know if it's a Spotify issue or an LG issue.
I've moved your topic over here in the help section, so we can take a look at it.
For starters, what exact LG model do you have? Are you sure it's compatible with the Spotify app?
Hi! It's a 50LN5600. I swear it worked when the app became avaialable. But perhaps I was using the app on my Roku before I moved it to another room with another tv. I can't be certain. . LG advised to uninstall and reinstall the app. That didn't work. They informed me that if it didn't work to contact Spotify. Anyway, thanks for moving my post. 🙂 I know I accidentally posted it in the wrong forum
I even have tryed to return TV to factory settings. Didn't helped. 😞
App starts, but it is not possible to login with Facebook account or else.
Did you ever figure this out? I can't login either.
The same problem i am having now. Have you had the matter fixed at all and if so how.
Has anyone found a fix for this issue? I got my LG tv yesterday...its brand new out of the box ultra HD 4K smart TV...I downloaded spotify and I could see all of my music on there. Today I launch the app on the TV and it had me update it and now I cannot see any of my music!
I have had spotify on my tv for a while with no problems.....until now! I cannot see my playlist either. what is the fix???
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…