Spotify Community

jmemn · 2021-10-19

I can't get this Facebook Portal to use the voice assistant with Spotify

This is a video showing the problem: https://youtu.be/L4cjuLqnd2o

I've tried uninstalling and reinstalling Spotify, restarting and unplugging the device, resetting the device, and nothing is working. Please help.

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Eni · 2021-10-20

Hey there @jmemn,

Thanks for reaching out about this here in the Community.

First up, we'd suggest that you unlink your Spotify and Alexa accounts > restart your router > link them again by following the steps here.

Additionally, we recommend taking a look at this article for more info.

Keep us posted on how it goes.

EniModerator

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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Eni · 2021-10-20