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Spotify doesn't work properly with Amazon Echo Dot 4th Generation

Spotify doesn't work properly with Amazon Echo Dot 4th Generation

Plan

Premium Family

Country

Brazil

Device

Amazon Echo Dot 4th Generation


My Question or Issue

Hi, I've been having issues connecting to my Amazon Echo Dot (4th Gen). I use it often as a speaker for Spotify along with my other Amazon devices (namely other 3rd Gen Echo Dot), and recently I've noticed that when I try using the 'Play' command through the Spotify API to start streaming on my 4th Gen, there's simply no answer.
I've checked my Amazon Alexa settings to make sure that the Spotify skill was properly linked to my account (it was), and I have also noticed that it's only when I try opening the "Connect to a device" screen on my Spotify app and leaving it open for a few seconds that my 4th Gen Echo Dot shows up and becomes available for selection. This particular behavior gives me the impression that this proccess of searching for devices "wakes" the Echo Dot up, and only then makes it available for streaming.
Again, this seems to be a problem exclusively related to the 4th Gen, as this behavior is not observable in any of my other devices (i.e the 3rd Gen Echo Dot).

Reply
Top Answer
QAScenario
Gig Goer

Hi, sorry for chiming in, but I believe I might be able to provide a bit of info regarding your questions: 

- As I've gathered on other threads at the developer boards, it seems that establishing a connection with the Echo Dot via Spotify Connect device picker works just fine, the problem arises exclusively when trying to retrieve the devices through the API request (more specifically, through the /v1/me/player/devices endpoint). 

  

Something curious we've noticed is that after connecting to the Echo device through the Spotify Connect, there is a short time frame where the API request will work as intended in retrieving the available devices, including the Echo Dot. This only happens shortly after using the Spotify Connect and only lasts for a short amount of time before not being able to retrieve them anymore. 

  

Some time ago I've opened a thread about this over at the developer boards, if you're interested in retrieving more details: https://community.spotify.com/t5/Spotify-for-Developers/v1-me-player-devices-doesn-t-return-Amazon-Echo-Dot-devices-4th/td-p/5213016 

  

We've been eager to have this looked at by someone for some time. If you have any more questions, feel free to ask and I'll do my best to give any details that you think might be of some help towards fixing this issue. Thanks! 

44 Replies

Echo 5th generation is now available.

Has anyone been able to test whether these annoying problems have been eliminated.

I'm not counting on it, but as we all know, hope dies last

A message from Spotify on how to proceed on the subject would be nice.

Unfortunately, it gives the impression that nothing is being done here.

Or was the problem fixed long ago, and I'm stupid about that
to notice.

It is 2024, has the problem with Spotify not playing well with Echo 4th gen been fixed yet? Because I am looking fora kitchen speaker and if the Echo gen 4 doesn’t play well w Spotify then I won’t buy it. In that case, any recommendations for a different speaker that has premium sound? I play all kinds of music but particularly classical including 21st century modern.

Amazon Devices are not the best choice to use with Spotify.

What a joke. October 2024 and the last answer I find here is that I shouldn't use Spotify with my echo. I have 3 different gens and only the 4th Gen has this issue. The rest are available no problem. I'm a software developer. Make the code open source and I'll fix it myself, ffs. 🙄

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