Spotify ended my Hulu subscription without notice

[Kfunkey]

I have had Spotify Premium for a few years now and have the hulu app free. I was just watching hulu 2 days ago and now it says I have to log in. It won't work. If the promotion ended in 2019 why have I been watching it all of these years?

[Kfunkey]

Hey @Kfunkey,

Thanks for posting in the Community and welcome.

We hope you don't mind us moving your reply, as it fits better here in a new thread.

In this case, we'd like to add some insights. We used to offer Premium with Hulu for non-students, but not anymore. The offer mentioned in the thread you found refers to that. If you already have it, you can still access the Spotify + Hulu bundle.

Spotify Premium + Hulu subscribers can see their Hulu bundle at any time directly from your Spotify account page. To do so, select Your Services under Account Overview to find Hulu. If you can see the service there, it means you still have access to the bundle. 

If you can't access your Hulu account, the best way to go would be contacting Hulu Customer Support team, so they can help you investigate further what's happening on your side. You can read more about the bundle in this article, and you can find out there as well how to contact Hulu.

Hope this clears things up. If you have any questions or need anything else, the Community is here for you.

[AlejaR]

Hey @Kfunkey,

Thanks for posting in the Community and welcome.

We hope you don't mind us moving your reply, as it fits better here in a new thread.

In this case, we'd like to add some insights. We used to offer Premium with Hulu for non-students, but not anymore. The offer mentioned in the thread you found refers to that. If you already have it, you can still access the Spotify + Hulu bundle.

Spotify Premium + Hulu subscribers can see their Hulu bundle at any time directly from your Spotify account page. To do so, select Your Services under Account Overview to find Hulu. If you can see the service there, it means you still have access to the bundle. 

If you can't access your Hulu account, the best way to go would be contacting Hulu Customer Support team, so they can help you investigate further what's happening on your side. You can read more about the bundle in this article, and you can find out there as well how to contact Hulu.

Hope this clears things up. If you have any questions or need anything else, the Community is here for you.

[NLeevey82]

We are having the same problem now! I contacted Hulu and they said it was an error on Spotifys side and to contact them. This is so frustrating! Help!!!

[Susan_GP]

Hi there @NLeevey82,

Thanks for your reply in this thread.

You can go to this link and if the Premium + Hulu bundle is active, you'll see the option to start watching. If you're asked to log in, do you see any error message when you try to log in with the Hulu account you linked to Spotify? Or what exactly happens when you try it?

We'll wait for your reply.

[Lord_Tog]

Going to jump in here because I’m having the same problem and don’t see a response. When clicking on the “start watching” option there is no error, but you are not automatically signed in. Signing in only asks which Hulu plan you would like to sign up for. It appears that the account(s) are not being linked.

[andrea_shone]

Any solutions to this? The same thing is happening to me...

[T_H23]

This just started happening to me as well. When I look at my account it says I have a premium account with access to Hulu, but when I try to get into my Hulu account it says a subscription is no longer associated with my information. I tried the link from Susan_GP and it didn’t work. Is there any solution to this? Thanks! 

[1247597841]

All of the support links that both Spotify and Hulu reference (on this page and elsewhere) now only cite Spotify for Students + Hulu. It seems to be related to Hulu’s bundling with Disney+.

Very circular support article links, leading one to believe Hulu has dropped their partnership with Spotify (other than for student accounts).

I encourage Spotify to make the nature of the relationship clear on their end and carefully observe what Hulu is showing on theirs. If there is still a partnership, Hulu’s relationship with Disney is forcing them to suppress it.

[aschramel]

I am also having this problem! I am paying for Spotify and Hulu why am I not getting access to Hulu 

[digitalmaestror]

These help screens are 100% useless. So much for AI huh?  Has the Hulu combo  for years and now it tells me I can get a one month promo deal....geeze. If you need to discontinue it just send me a notification and not send me in circles

[digitalmaestror]

YEs I keep getting a message to use my DISNEY log in

[digitalmaestror]

IT is offering to add an addional 9.99 to my current sub

[digitalmaestror]

IF they have discontinued including HULU with my current plan, which  I have had for several years, they should TELL me, and not add another 9.99 to my sub, which by the way was just increased!  I have too many subs as it is, and Spotify I can eastly cancel since I have HiRes audio and QOBUZ now, I do not need mp3 or lossy 

[meganaurora]

Having this exact issue now too. Please help @AlejaR