Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Spotify for Roku stops when using a photo streaming screensaver

Spotify for Roku stops when using a photo streaming screensaver

I am using Spotify on a Roku connected to my TV. I started using the Roku Photo Streams screen saver to play photos while listening to a Spotify playlist. The screen saver activates, and photos start showing; however, after about 10 songs, Spotify just stops. If I hit the back arrow, the music starts again immediately, and Spotify jumps through quickly through all the album art of the songs that played while the screen saver was active. After that, Spotify plays fine, but the screen saver does not ever activate again until I exit Spotify. I tried switching to Google Photo View as my screen saver, but I got the same behavior from Spotify. I have tried uninstalling and reinstalling the screen saver multiple times as well uninstalling and reinstalling Spotify. No change. I also tried this on my other two Roku devices, and I saw the same behavior. I believe there is an issue with Spotify not correctly activating the screen saver program as well as stopping music streaming after the first call to the photo sharing screen savers. The problem is easily reproducible. Anyone else experiencing this problem>

  • TV
0 Replies

Suggested posts