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I'm a Spotify Premium member and I was very excited to get a bluetooth Kenwood stereo system installed in my car over the summer, so that I could control Spotify and listen to my music easily (I used to have to fiddle with my phone while driving, which was obviously dangerous). It worked great for the most part - on occasion, I would have trouble getting Spotify to connect, but I always managed after an occasional reset.
However, a few months ago (maybe around Thanksgiving?) information stopped displaying on the Spotify setting of my radio. The music plays, but no song title/artist/etc. info appears, and I cannot use my steering wheel buttons to control the music anymore. It works well on the bluetooth setting, so I don't think it's the radio or my phone, and I'm hoping to get this fixed because the bluetooth radio setting doesn't have the same functionality.
I've searched high and low for a solution and none have worked for me - fiddling with the stereo settings, cleaing cache and data, fiddling with Spotify settings/app permission/phone settings, uninstalling and reinstalling the app entirely, etc.
Here's some info:
- I have a Samsung S7 running Android 8, Samsung Experience version 9.
- I have the most up-to-date version of Spotify that seems to be available to me (Version 18.104.22.1681)
- I have all permissions turned to "on" under my Spotify app settings.
- I have "Car view" turned on.
- I have "Device Broadcast Status" turned on.
Someone please help - at my wit's end!
Solved! Go to Solution.
Not sure if anyone is still having these problems, but if you are, there is a reason for it. I just converted from a Samsung phone (Android) to the new iPhone 11. When I connected my iPhone 11 to my car's bluetooth, I lost the ability to display song information in my car. I searched and searched for a remedy but could not find one so I contacted Spotify directly. I was informed by Spotify that certain cars (year, make, model) are no longer supported by Spotify (my vehicle is a 2015), and thus, song information will not display in some cars. If you are still having this issue with a vehicle that is still supported by Spotify, try clearing your phone's Spotify cache, sign out of Spotify and sign back in, then reconnect to your car's bluetooth. That is what worked for me in a "newer" vehicle.