Help Wizard

Step 1


Spotify is becoming a major problem.

Spotify is becoming a major problem.

I've been having trouble deciding whether to keep my Spotify Premium subscription due to the constant crashing. Phone: Nokia Lumia 635 OS: Windows Phone 8.1 App: Spotify 5.0

I've been a Spotify user for years and this is the first time I thought I wasn't getting what I paid for. If I'm online it crashes, if I'm offline it crashes. If it's saved songs or streaming. With or without WiFi it crashes, leaving me absolutely frustrated. Why must you be this way, Xbox Music sucks but I have to listen to something.
1 Reply

Hello! Welcome to the Communtiy although it looks like you've been on here for a while! Oh well, everyone can use a "hello' in their life.


You should see if this thread helps:


You could also try contacting Spotify Support:​​​potify-support/

If you get an automated reply, reply back to it even if it says 'do not reply'.

They usually get back to you within 24-48 hours.



What's a Spotify Rock Star, and how do I become one?

My Profile!//Currently Cool Playlist

If I helped you or made you laugh or just was awesome, Kudo me?
If I gave you a solution, then click that 'Accept as Solution' button!

Suggested posts