Spotify keeps playing after closing

[Vmgy]

Hi, I have this problem that even though I close Spotify it keeps playing in the background and it only stops if I force close it (I don't use any power saving modes nor do I use a SD card). How can I fix that ?

Plan

Free

Country

Greece

Device

Oppo Reno 10 Pro

Operating System

Android 13

My Question or Issue

[Vasil]

Hey @Vmgy,

This seems odd, thanks for reaching out!
Let's try some troubleshooting steps here, this does look fixable 🙂

Try restarting your device. I've seen the weirdest stuff happen after not restarting mine for weeks on end 🙈
If this doesn't help out, see if you have any pending app updates.
If you don't - try removing your cached data and if that doesn't do much as well, we can try installing a completely fresh copy of the app by following the steps here.

Keep us posted on how things go!

[Vmgy]

Hi Vasil , I tried all of the before and I tried it now again but nothing changes 

[MihailY]

Hey @Vmgy,

Thanks for your reply.

This could be related to some settings on your device, so please reach out to the manufacturer and check with them if there's anything that might be causing this behavior.

Let us know how it goes.

[Vmgy]

Thanks for the advice, I reach out to them and I'll get back to you 

[Vmgy · Accepted solution]

Hi MihailY , I contacted Oppo and after reinstalling the app for literally 5 times it now works without problem's.So thanks for suggesting contacting Oppo.

[Lyubka]

Hey @Vmgy,

Thank you for your reply and confirmation.

We're glad to hear that the app is working as expected for you now. 

If you ever have any other questions in the future, feel free to post in the Community again 🙂

Happy Holidays 🎉