Hi, I’m having the same problem. I can search for songs, play them and click the heart to add to my liked songs, but can’t access my library. I have a TCL smart tv. I have reset the tv, updated spotify, deleted the app and reinstalled and still not able to access library.
My only problem is that I can't seem to click the "your library" button, it only skips and proceed to another options. The options are Home, Search, Your library and Account.. When I do want to click "your library" it skips and it won't let me click it. I just want to see my liked songs and play that lists 😔 Though on my phone it works perfectly fine it's just on my TV. Please help me. 🥺
In order for us to investigate this further, we'd need theSpotify version you're currently running. We can then relay the information to our tech team.
Any additional details (such as your TV's make, model and OS) will be very helpful to our investigation as well. Sending us some screenshots (or a quick video) of how the issue looks like would come in handy.
We'll be on the look for your replies,
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