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Google nest mini 2nd generation
I have a problem with spotify on my google nest mini, it keeps stopping music randomly for some seconds, is like the music is paused then it start over again on the same part of the song it was stopped, on my mobile phone(samsung s20+) I can see that on the spotify player the bar of the songs keeps moving like nothing happens, but the speaker is not playing anything.
I've already troubleshot with Google assistance and we can see that this only happens with spotify, the radio, youtube and the rest apps there is not that issue.
We have tried all the troubleshooting steps possible from the google side like, reboot, factory reset, unlink/link the spotify account, but nothing works.
I hope you can help me with that is really annoying and is giving me a really bad experience, for all other devices like my car, my Bluetooth speaker there is no problem.
I would appreciate any help
Solved! Go to Solution.
Thanks for your reply on this topic!
Our suggestion for you is to still to try an log in a different Spotify account (ask a friend or a family member) and to see if the issue is present as well on that other account when trying to stream music on your Nest Mini. This is important because Connect is our internal feature, which is rather different from the Bluetooth technology and it is related to your personal Spotify account.
Also in this similar thread here, there are plenty of tips to try out, so you can also check them out to see if something will do the trick for you.
Hope this helps. Let us know how you get on.