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Spotify on Roku won't play

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Spotify on Roku won't play

I’m trying to use Spotify (app v2.5) on Roku (model 3900EU Roku express, software version 9.0.0) and it all works... except for the ability to press Play! It worked a few days ago. It’s not working now. Nothing has changed in the setup or account.  

 

I can login (by u/p or by pairing), I can browse, I can add to library. The only thing that doesn’t work is pressing play - on albums, playlists or individual tracks. No feedback or error or response of any kind, it just does nothing when you press play!

 

I have a free Spotify account (used to be Premium, but downgraded last month - it has worked on Roku as a Free account, with ads, just last week). I’m in the UK.

 

Things I've tried:

* logged out and back in again (by all the various methods)

* deleted and reinstalled the Spotify app

* rebooted the Roku box

 

Help!

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22 Replies

My tv was perfectly fine yesterday and I played music and then when I send to listen to music this morning no sound comes out and it skips after seconds

spotify was working on my roku on my tv, now its not.

Hello how are you?

Welcome to the Spotify Community! I'm happy to have you here 🙂

It may be that a clean reinstall of your Spotify can solve your issue!

You can check out how to do this in this link:
https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall-of-the-app/ta-p/4746485

Keep me informed, so I can keep helping you!

Cheers
ribezaz

ribezazSpotify Star
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