Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify on Sonos is not stable enough...

Spotify on Sonos is not stable enough...

This is my 2. try with the Spotify Premium setup - I want to use it from my 4 device Sonos system - but 6 months ago, I decided to let it go - but now I'm trying again as I hope for at better service...

I keep - again and again - getting "unable to play..." - "no connection to Spotify"... Every week, there are periods where I'm is not able to play some sort of music from Spotify using Sonos.... It's really not a good experience anymore. Other periods it's working fine...

 

I know the Sonos Spotify service - is using a seperate set of servers at Spotify, are they not scalable enough? Or why are this not stable at all?

The normal Spotify app on my Mac is working fine - but again, I think they are using a different set of servers...

 

Right now, Saturday afternoon  - I cannot play, Ida "Underdog"..... "the connection to Spotify was lost"....

 

Any idea?

Thanks

Dennis

Reply
0 Replies

Suggested posts

Staff
Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago  in Social & Random