Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify premium Echo dot can' t find songs

Spotify premium Echo dot can' t find songs

I'm connected to Echo dot with Premium, can play the next / last title in a playlist or ask the current played title. If i ask to play a playlist or a title or something like "Alexa, play music from Pink Floyd on Spotify", I always get the answer "I can't find any songs from Pink Floyd on Spotify" or I can't find playlist xyz on spotify, if i start that playlist with the app, i can control that playlist as expected by speaking.

 

Thanks for any help!

 

German version:

Ich bin mit Spotify Premium verbunden, kann den aktuellen Titel erfragen und auchden naechsten oder vorherigen Titel ansteuern.
Jedoch das Abspielen einer einfachen Playlist, eines Titels oder Interpreten (z.B Alexa, spiele Musik von Pink Floyd auf Spotify) wird immer mit
Ich kann .. in Spotify nicht finden beantwortet (Ich kann keine Songs von Pink Floyd auf Spotify finden)

Reply
2 Replies

I have the exact same problem... help would be very much appreciated

same problem here since december 2017. is it possible amazon does this in order to put added value to amazon music?

Suggested posts