Help Wizard

Step 1


Spotify premium doesn't go.

Spotify premium doesn't go.

Hello, i had a two month trial that ended on 13 August so i ended the trial from there on my subscription. Today i checked my spotify but i still have premium. Could you please not charge me, i think there is a mistake
6 Replies


Hey @Aireyo ! Welcome to the community ^^


Here's an tutorial for cancelling your premium. *click*

If you got charged let me know trough a reply ^^



Hi, thanks for reply. I already cancelled it on the deadline of 13 August but now it says i have a subscription till 13 September? I am afraid i get billed for this.

That sounds not so nice.

And you can't cancel it ?



My spotify account says i have premium till 13 september and after that it won't continue because i removed my payment details. There is no real cancel button.


You may get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this link to send an e-mail.

The e-mail supports usually replies within 24-48 hours. The twitter support replies within minutes or hours. ^^



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