Help Wizard

Step 1


Spotify premium

Spotify premium

I have a Spotify premium account only I do not remember my username so made a new one only they keep withdrawing money from my bank account. I book that money back again but what can I do to solve the problem?

1 Reply

Hey @RosalieDeHoop, welcome to the Community!


We suggest following the steps listed in this article to see if you're able to find your Premium account. 


Once you're logged into your Premium account, close your Free account following these steps.


Hope that helps 🙂

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