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Spotify randomly selecting Web player in the middle of a song

Spotify randomly selecting Web player in the middle of a song

mocambo

Hey guys so in the past couple days my Spotfy web player has been randomly switching to the web player in the middle of a song. I've tried re-installing the desktop app, clearing cookies and using the option to log out all spotify devices but the problem is still occurring. 

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1 Reply

Maria_B
Hey @mocambo!

 

Welcome to the Spotify Community.

 

That's odd. Try clearing your browser's cache/cookies and refreshing. Also, let's try a deeper reinstallation to get this fixed. Just follow these steps:

 

  • Log out of Spotify and then close the program.
  • Uninstall 
  • Browse to the cache and delete everything inside the folder. The default location should be:

C:\Users\%Username%\AppData\Local\Spotify\Storage 

 
  • Delete also the folder:

C:\Users\%Username%\AppData\Local\Spotify\Users\<random numbers-user>\

 

There is a folder for each profile that has been logged into Spotify on that computer account. 

 

  • Restart your PC.
  • Reinstall the app from here.
Let us know how it goes.
Maria_BModerator
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“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart

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