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I have a Samsung Smart TV 7 serie and Spotify have been working fine ok for 6 months. A couple a days ago there was an automatic firmware upgdrade when I started Spotify and after that I havent been able to play any music. I get a a error message saying : An error has accourred: Error Id: 2
I have tried to uninstall and install the app again but whith no change.
Please advise.
Regards,
Martin
I have the same problem; it plays only for a little while and then crashes. this is also after automatic firmware upgrade.
Please advise.
Yeah, I have the same problem. There was some kind of upgrade and after that it hasn't been working. I can log in and access all of my playlists, but as soon as I try to play something I just get Error Code 2.
Hi everyone,
Could you let us know the following:
-- Date you did the update
-- Version of the firmware update
-- Country
-- Whether you're seeing the Error 2 after every track or just once in a while
I can't tell you the exact date when I did the update, but I think it was sometime in the end of June.
I don't know the version of the firmware update. How can I check that?
The country is Sweden.
I see Error ID 2 whenever I try to play any track.
Version info is under menu/support/software update. I have version 1107 and Spotify continues to work fine. Have you tried reinstalling Spotify?
I had the issue that I couldn't play music when I was logged on with my Facebook account. Signing in works, but playing resutled in Error 2. Now I sign in my user name and password and it works.
Hi. I downloaded Spotify today, on my Samsung UE46ES6305. When I try to play any song, the error pops up "An error has occurred. Error ID:2 ".
no sound at all.
@gebori Can you check that you have the latest firmware.
@jwylot How do i cheek that? I think i just updatet my smartTV
From menu/support/software update.
Thanks!! It's working now. Updatet my TV from version 1028 to to 1040 something. Thanks! 🙂
No problem 🙂
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