Spotify stops playing and disconnects from chromecast when manually skipping songs

[petturik]

Spotify Username

petturik

Plan

Premium

Country

 Netherlands

Device

Huawei Nexus 6P

Operating System
Android 8.1

Since yesterday i am experiencing problems with Spotify and my Chromecasts. I can put up a playlist and it will play the songs without a hitch. However when i manually skip a song, Spotify disconnects from the chromecast. On my Chromecast Audio i get a message that Spotify is being used on multiple devices (which it isn't) and my other Chromecast displays a message that i have to use my phone or tablet to control the music on my tv. I tried rebooting both the phone and the chromecasts but that does not fix it. Changing the password of my Spotify account also did not help. I also have the same problem when casting from my laptop to both Chromecast devices. The latest version of Spotify is installed and both Chromecasts have the most recent firmware.

[isakb · Accepted solution]

Hi,

the team has fixed a bug that might also be the reason for your problem. Could you please let us know if you still have problems?

Thanks,

Isak

[petturik]

It fixed my problem Isak. Thanks very much! 🙂

[mikew_nt]

Please reset this status from Solved back to open.

This exact problem happened for me this morning on Spotify.

And yes my phone and apps are fully updated.