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Streaming dropping on Sonos One, Denon 150 and Echo Dot

Streaming dropping on Sonos One, Denon 150 and Echo Dot

Plan

Premium

Country

UK

Device

Sonos One, Denon 150 and Echo Dot

Operating System

Android

 

My Question or Issue

Hi,
I've had an ongoing issue for the last 12 months with streaming dropping. In my home office I have my FTTP going to a TP-Link EX530v modem in bridge mode which then link to Deco XE75 Pro in router mode. I had spotify streaming fine on a Sonos for years, but roughly 12 months ago is stopped streaming properly. It would cut out intermittently. A Sonos unplug and restart would fix the issue for a day or two and then start again. I thought it was the Sonos, so since tried a Denon 150 and then Echo dot max but all have the same behaviour of working fine for a day or so and then constant cutting out. In terms of the echo I've resinstated the skill multiple times and tried uninstalling and reinstalling the apps multiple times but as I said, I also had the same behaviour on Sonos and Denon Home 150. The Denon even experienced it with an ethernet connection.

I've tried all kind of different suggestions on my TP-Link and Deco and nothing changes behaviour. I've tried relocating the device in different places in my office but again no change. Radio streams fine and so does Amazon music so I'm left concluding it's a spotify connect issue but I don't know what to do.

If anyone has advice it would be appreciated.

 

 

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