Help Wizard

Step 1


Support Site Opens in IP Language

Support Site Opens in IP Language

I am in authenticated state, opening the website from Android app-> Settings -> Support

And even though Spotify is aware that I am an English speaking user, it still pulls up the site in the language of the IP address. This is ridiculous. For example, I am Canadian, travelling in USA. My IP happened to be Dutch because the travel SIM I bought routes the traffic through Europe. Imagine my surprise when the site is served to me in Dutch. 

1 Reply

Hey @michaelkuzmin,


Thanks for reaching out.

Spotify doesn't officially support the use of VPNs or Proxies (one of which you're using because of the travel SIM), so such things can happen 🙂 You can always change the country/region at the bottom of the support site.

MaximSpotify Star
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