iPhone 12 Pro Max
My Question or Issue
The top section on the homepage of 6 shortcuts has been missing for almost a year, and during the time there's only a "recently played" section instead. It's funny actually, I was already forgot about it early the day and then i saw a topic of the new functions in Spotify beta, the screenshot the man posted it's literally a complete version compared to mine.
The fact is I can't clearly remember how long the section has been missing, cause for what I can remember was the section never worked properly, occasionally. Last year while it still on my homepage, i had seen it didn't update the shortcuts for two months and one thing you should know is i was listening all kinds of music every weeks at the time, just wanted it to update but it finally update at the third months since I found it didn't worked. Does the AI really needs months to update a code for me or what? The section missed a month after that.
Since then I have been using the Spotify without shortcuts on the top till now. So please I do miss the shortcuts/section, it was definitely an issue in my account and i need answer and solution!
1st pic is my own page of Spotify, you can see there's obviously no sight of the shortcuts section, and it sure is my daily experience of using the app.
2nd pic is from a Chinese friends of mine.
3rd pic is a pic on the topic I saw early the day, and they are exactly the same as my friend.
Solved! Go to Solution.
I've had this issue for months as well but now I have it finally resolved.
The problem could be the Facebook data tracking. If you have it disabled try to enable it and wait some time - day or two did that for me.
You can change your processing settings for certain data categories from your account page or directly from the Spotify desktop app.