Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

They gifted me a premium code which I can't use. Windows phone.

They gifted me a premium code which I can't use. Windows phone.

So here's the point: I received as a present a 3-months code for the premium version of spotifuggle. I tried to insert the code on the website, following the instructions on the card they gave me. But I get a message which is something that says my country should be the same of the one where they issued the code. The point's that I'm exactly in the same country (and same town) where they paid for the code. Dunn what I can do to use this present.

Reply
1 Reply

He there. Sorry for this.

 

You can contact customer service with details and they can solve this http://www.spotify.com/about-us/contact/

Suggested posts