Tracks keep skipping when played over Spotify Connect

[tantares]

Plan

Premium

Country

Switzerland

Device

Pure Evoke F3 Radio

Operating System

Android, Linux, Mac, IOS

My Question or Issue

After several years of normal operations I can't play Spotify songs anymore on my WLAN speaker. The tracks do not play but instead the next song is displayed in Pause and when you press Play then it skips to the next one. Regardless from where the speaker was selected. I've reset the device without any success. Any idea?

[tantares · Accepted solution]

After Spotify support has cleared corrupted files in my account data and a reinstallation of the app the problem was solved.

[simcha]

Same issue here.

Do you have an email address of the Spotify Support group?

[tantares]

I found a Web Chat support on: https://support.spotify.com/us/article/contact-us/

It was very quick an responsive. For your country you might need to change the "/us" part. Just goog...

[tantares]

The problem is back and no solution yet😂