Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Two different accounts on browser and Mac?? +Unable to add songs to playlists on Mac

Two different accounts on browser and Mac?? +Unable to add songs to playlists on Mac

Shania_S

Plan

Free

Country

 US

Device

(Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 I usually only use the app on my mac to play Spotify but recently I tried to sign in on browser and my phone and it was a different account. I use the same email for both, but the new one says I'm a Mexican man born in '92 (I'm none of those), for some reason. So I connected Facebook and still my playlists show up on my mac but on Chrome and Safari, it says I have no playlists. I have also tried "recover playlists" but that didn't work either. What's happening???

 

Also bonus: I'm unable to add my playlists on mac, I used both methods available (drag and drop, manual add) and neither makes the songs show up in any playlist. 

Reply
0 Replies

Suggested posts