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Two overlapping sets of ads play when podcast ends

Two overlapping sets of ads play when podcast ends

Plan

Premium Family

Country

USA

Device

iPhone 16

Operating System

iOS 18.5

 

My Question or Issue

When a podcast ends, it automatically goes to the next podcast and at that time two sets of advertisements start to play at the same time, overlapping. I can pause the show, but it's impossible to stop the other set because it's not clear where it's coming from. The only way to stop it is to quit the app.  I have to do this every time for the last two weeks.  

Reply
1 Reply

Hey there @maxebb

 

Thanks for getting in touch about this here in the Community.

 

Could you let us know if this happens with all podcasts or only with a specific one? If it only happens with one podcast, make sure to send us its URI. We'll take a closer look. We'd also like to know if this happens across devices.

 

On another note, would you mind sending us a short screen recording of the issue happening so we can take a closer look? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).


We'll be waiting for your reply.

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