Unable to post: "correct the highlighted errors and try again" but no errors shown

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Unable to post: "correct the highlighted errors and try again" but no errors shown

fraktalisman
Gig Goer

Plan

Premium

Country

Germany

Device

Macbook Pro

Operating System

MacOS

Browser

Firefox

My Question or Issue

 

I want to submit an idea. After having filled out everything (subject, post, tags, and chosen labels) and clicking "POST" my post is always rejected with the error message: "Correct the highlighted errors and try again."

 

But there are no errors highlighted, so I don't know how to solve the problem.

 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Guido
Spotify Legend

Hey @fraktalisman,

 

Great to hear!

 

Let us know if something goes wrong after all and we'll be happy to sort it out for you.

 

Have a nice weekend 🙂

View solution in original post

6 Replies

Guido
Spotify Legend

Hey @fraktalisman,

 

Could you send a screenshot of what you see so we can take a look?

 

Alternatively try it using an incognito browsing session as that might work.

 

Let us know how it goes!

 

Have a nice day 🙂

fraktalisman
Gig Goer
I could not reproduce the error. One day later, I was able to post, same browser, same content, same tags etc.

Seems to have been a temporary problem.
Solution!

Guido
Spotify Legend

Hey @fraktalisman,

 

Great to hear!

 

Let us know if something goes wrong after all and we'll be happy to sort it out for you.

 

Have a nice weekend 🙂

NotScott
Casual Listener

I had the same exact problem. Loaded up an incognito browser and it worked.

Viennery
Regular

Exact same problem

Jeremy
Moderator
Moderator

Hi there @Viennery,

 

Thank you for your reply and confirmation.

 

We're super glad to see that everything works as it should while using an incognito window.

 

Another suggestion we have is that you clear you cache and cookies.

 

Have a great continued weekend 🙂

JeremyModerator
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