Help Wizard

Step 1


Video podcasts not working at all

Video podcasts not working at all







Iphone 11 pro 

Operating System

Ios 14


My Question or Issue

Hey guys,

So i am from India and i had purchased spotify premium family plan a few months ago. I really love the podcasts on here but there is just one big problem. i.e i cant get video on any single podcast to work not on my phone as well as my computer. i have tried everything from cache clear to clean install. Can someone please help me out here as some of my favourite pods are on here but i am unable to get video feed from them.


1 Reply

Hey @hercules23404,


Thanks for reaching out about this!


Can you try logging in with a different account on your phone and PC and check if you can watch the Video podcasts like this? It can be a free account or you can ask a friend/ family member to log in with theirs.


This will help us check if the issue is related to your account or something else.


Keep us posted.

Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts