Videos in Australia

[dnlbonetto]

Plan

Premium

Country

Australia

Device

IPhone X

Operating System

iOS 12

My Question or Issue

 Are videos available in Australia? Using the search button doesn’t show a videos section.

[Maxim]

Hey @dnlbonetto,

Thanks for reaching out.

Right now, Videos aren't available in Australia. I have no info on when they will be available in your country.

Let me know if you have any other questions 🙂

[1297594510]

Are videos available in Australia yet ? 

[Mihail]

Hey there @1297594510,

Thanks for getting back to us. 

We have introduced both a 3-8 second looping visual layer for mobile devices, called Canvas as well as videos for some songs. However, these features have not yet been fully rolled out and availability can vary from user to user. If you want to find out more about the features we are testing and implementing, you should visit this support page. 

You should also make sure you have Canvases activated in your settings:

• Android: Home > Settings > Canvas

• iOS: Home > Settings > Playback > Canvas

Hope you find this useful. Keep us posted if you have any questions.

Have a great day!