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WD TV not working

bladesew
Casual Listener

I recently changed my ISP and now my WD TV spotify app is not working. My playlists show up but nothing is playing.

4 Replies

Peter__
Community Legend

Hey 🙂

 

Do you receive any error messages? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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bladesew
Casual Listener

Nope, it logs in correctly - displays all my playlists, but when I select a track I get the spinning arrow for a few mins and then nothing happens.

 

bladesew
Casual Listener

Actually I wonder if this is caused by my ISP blocking P2P traffic - Spotify uses this doesn't it? I have TalkTalk as ISP with Homesafe to block access to restricted sites.

Peter__
Community Legend

Its a possibility. 

The desktop clients use p2p technology, whereas the mobile clients don't, so it depends on the WD TV implementation. Do you have any personal firewalls running? Some routers have them built in nowadays!

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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