[WEB] Artist Profile Picture is not round, it is an ellipse.

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[WEB] Artist Profile Picture is not round, it is an ellipse.

brianelete
Regular

Plan

Premium

Country

Hungary

Device

PC 

Operating System

Windows 10, (Chrome browser)

 

My Question or Issue

This should be round not oval shaped. 

https://open.spotify.com/artist/7kJltpWCYnPk2NuzATJ5fl

brianelete_0-1614255809483.png

 

2 ACCEPTED SOLUTIONS

Accepted Solutions
Solution!

Eni
Moderator
Moderator

Hey there @brianelete

 

Thanks for reaching out about this. 

 

Could you let us know if the issue persist using the web player from an incognito window or a different browser?

 

Additionally, we suggest that you clear your cache and cookies in your browser and check if that makes the difference. 

 

Keep us posted 🙂

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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Solution!

Novy
Moderator
Moderator

Hi @brianelete

 

Thanks for keeping us in the loop. 

 

That's odd. If you spot any other profile picture looking different, let us know and we'll continue investigating what might be causing this. 

 

In case you have any other questions, don't hesitate to reach out to us. 

 

Cheers!

NovyModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Music touches us emotionally, where words alone can't." -Henry Thoreau

View solution in original post

3 Replies
Solution!

Eni
Moderator
Moderator

Hey there @brianelete

 

Thanks for reaching out about this. 

 

Could you let us know if the issue persist using the web player from an incognito window or a different browser?

 

Additionally, we suggest that you clear your cache and cookies in your browser and check if that makes the difference. 

 

Keep us posted 🙂

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

View solution in original post

brianelete
Regular

Hi, thanks for the reply. I could not check it bc they uploaded a cover image and now the profile picture is not displayed. Other artists have different aspect ratio images as I checked and they displayed well. 

Solution!

Novy
Moderator
Moderator

Hi @brianelete

 

Thanks for keeping us in the loop. 

 

That's odd. If you spot any other profile picture looking different, let us know and we'll continue investigating what might be causing this. 

 

In case you have any other questions, don't hesitate to reach out to us. 

 

Cheers!

NovyModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Music touches us emotionally, where words alone can't." -Henry Thoreau

View solution in original post

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