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[WP8] Stuck in offline mode

[WP8] Stuck in offline mode

- Your country (optional, for privacy reasons): USA

- Your specific phone model: Nokia Lumia 920

- Your phone's Operating System and version: Windows Phone 8

- Are you using 3G, WiFi: 4G and LTE


Phone is stuck in offline mode. Help!


Tried logging out and logging back in, restarting, turning offline mode on/off in the settings part of the app. But nothing seems to work. 😞

8 Replies

Are you able to get it in online mode if you use WiFi?

How about 3G? Do you have the ability to turn off 4G/LTE, for testing?

Community Ergo Sum

I have the same problem with my Lumia 920 in Germany.

works perfectly on WiFi, but never over 3G...

Same here: Lumia920, WM8

only offline, on whatever connection (wi-fi or 3G).

Never saw it online. Like EVER.

I have a HTC Windows 8 phone, just downloaded the spotify app about a week ago because of a few friends who kept talking about it. After about 4 days of no problems listening to music and their playlists the app is now stuck in offline mode. I can't listen to music, I'm probably going to switch back to Pandora, at least that works.

Spotify does not care for you... buy a premium and suffer the crappy software..... you will buy they will NOT fix!

Have you tried uninstalling and re-installing the Spotify app?

Community Ergo Sum

Hey guys, is anyone still having trouble with this on the latest update? This should be resolved for you all now so please let us know if you're still experiencing this. 



Yes im having the issue on my lumia 1320... Non works it worked for 4days then offline mode after reinstall im stuck at login now..

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