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WTF?

WTF?

This feels quite strange.

 

Here you are a happy paying spotify-premium-user, then it looks like this on three different devices (the three attached images)?!?

 

Both three are connected to the SAME wifi!

 

Is there anyone who has a reasonable explanation for this phenomenon?

 

Have never seen it before updates that began to appear in February.

Premium user since 2009
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1 Reply

That's weird...

 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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