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The Spotify Stars Program: Celebrating Values Week!

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We are currently not able to redeem this code

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We are currently not able to redeem this code

Getting this error message.
Any ideas?
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Marked as solution

Could you try a different browser. If that doesn't work, please use the online contact form and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, please reply to it to speed things along.

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6 Replies

Let me add that I get this error on PC and mobile.

Was the code purchased in the country you are in?

Yes it was purchased in the same country
Marked as solution

Could you try a different browser. If that doesn't work, please use the online contact form and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, please reply to it to speed things along.

Different browser and a couple days wait did the trick.  Thanks for the help!

Awesome. Enjoy your music 🙂

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