We are currently not able to redeem this code

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We are currently not able to redeem this code

Revo77
Getting this error message.
Any ideas?
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Marked as solution

Joe

Could you try a different browser. If that doesn't work, please use the online contact form and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, please reply to it to speed things along.

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6 Replies

Revo77
Let me add that I get this error on PC and mobile.

Joe

Was the code purchased in the country you are in?

Revo77
Yes it was purchased in the same country
Marked as solution

Joe

Could you try a different browser. If that doesn't work, please use the online contact form and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, please reply to it to speed things along.

Revo77

Different browser and a couple days wait did the trick.  Thanks for the help!

Joe

Awesome. Enjoy your music 🙂

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