Web Player Won't Play Music...

[WizardHoovy]

So, I can't play music. When I use a different account it plays perfectly. I have tried clearing my cookies and using a user agent. I am using Chome OS and it is a school computer. The bottom bar just greys out like it just absolutely REFUSES to work. I have been paying for premium, and this is one of the issues why I want to just cancel my subscription and go somewhere else. First the new layout, then this. Screenshot here...

[SpotCreated]

the new layout is awesome, but you gotta go with what works for you.

Firstly, the obivous question, whats wrong with the app? www.spotify.com/download - so much better than the web player.

Which browser are you using? does using another give better results?

[WizardHoovy]

The app won't play music like I said, and I have Chrome OS. You can't download a spotify app on Chrome OS. I am of course using Chrome. The school blocked any other browser that you can get from the Web Store.

[user-removed]

i'm having the EXACT same issue (started yesterday for me), including the greyed-out bottom bar. i use chrome, and because it's my work computer i am blocked from downloading any extenstions/apps.etc. so that includes the spotify desktop app.

i also pay premium, and it sucks that the one required funciton--to play music!!--is not working. 😕

[chiufucius · Accepted solution]

Hi, I may have had the same problem as you (for me Chrome/FireFox/Opera not working, but Edge was working). I was able to fix the problem by following @thepest solution here: https://community.spotify.com/t5/Desktop-Linux-Windows-Web-Player/Web-Player-not-working-in-Chrome-b...

It's as if the browser/web player is, for lack of a better term, "stuck". With the web player open, I played music with the Spotify app on my phone, clicked Devices Available on the bottom of the app, and then switched it to Spotify Web Player. The browser/web player started playing like normal again, as if it got "unstuck". If it's indeed the same problem, worst case you might need to fiddle with different devices playing back to the web player (and vice versa, also might need to close and reopen web player) to get it working again.

[WizardHoovy]

Thank you so much, it got unstuck. 🙂