Help Wizard

Step 1


Web Player cycles through some tracks then stops at 9 seconds playback

Web Player cycles through some tracks then stops at 9 seconds playback







Microsoft Surface Book 2 13"

Operating System

Windows 10


My Question or Issue

I have problems with the webplayer playback. Whenever i start a song, the player cycles through some tracks (like 3-6) then stops and plays the last one. After 9 seconds it stops the playback. (This obviously only works if i select a playlist with 2 or more tracks). This happens with only the same device, not with my mobile or another pc. It also happens with different browsers, and different accounts. 


So it has to be some kind of device thing, or network settings on any means.



Well, nvm. I just found a solution.

For everyone with the same problem, i just installed the app, logged in, played a track. Then going back to the webplayer, created a playlist with only 1 song, and started playback. This resolved the problem for me.



1 Reply

Hi there @Acidfie,

Thanks for reaching out in the Community about this and sharing your workaround!


Have you tried restarting your router and checking whether there are any restrictions to Spotify enabled anywhere.


Looking forward to your reply.



Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts