Web Player displays weird screen

[panosrekou]

When I login and open web player a wired screen appears and nothing happens

Plan

Free/Premium

Country

Greece

Device

Pc

Operating System

Windows 10, Chrome, Edge

My Question or Issue

[Ivan]

Hey there @panosrekou, 

We hope you don’t mind us replying now as we just stumbled upon this thread.

If you experience this when using the web player in different browsers you might need to check if the same happens when you open a private/incognito window. This step makes sure you avoid issues with your browser's cache.

In case you still can't access the web player after trying this, check out this help page for more useful tips. Make sure you go through all the steps to cover all possible scenarios. 

Hope this helps. We'll look out for your reply.