Web Player no longer works on Edge

[KayakNick]

Have been using Web Player for over a year on Edge.   For last 2 days, it no longer works.   It loads the page, flashes, reloads with all the dashboard graphics and then goes away and displays "This page is having a problem loading".     On same PC and user account works fine in IE...but I don't want to run IE and Edge.  

[Sheugel]

Indeed, I've tested and the same happens for me...

[klacabe]

Me too.  Any fix found?

[muzikhal]

Hi,

It affects me as well. I'm curious that there's not any more complains about this...

[lena_cgn]

Same with me! Still no fix for this problem?

[KayakNick]

I've heard nothing.   I'm using the Win10 app as a workaround.

[muzikhal]

How does the community works, is any Spotify employee looking at issues that are posted here?

Is it better to just submit a bug somewhere on the Spotify website? I haven't found any place to report an issue other than here.

Clearly, having this topic opened since two weeks without any official reply, I don't believe their support is paying attention...

[kkRs]

Having the same issue.. and also wondering why they haven't fixed yet..

[BaconDroid]

me too!

yolo

[muzikhal]

Still no update from any support user.

If it's any useful, here's technical info I can provide :

Edge version : Microsoft Edge 38.14393.0.0 (should be the same for everyone as it's being updated automatically)

Flash was working correctly (tested here : https://helpx.adobe.com/flash-player/kb/flash-player-issues-windows-10-edge.html)

[muzikhal]

Hi,

I'm accessing Spotify on a computer at work running windows 10, which I have little control over so my only way to use the service is by using the web player inside Edge. If I can't, I might just end my premium subscription.

Is anybody from spotify even reading these?

[klacabe]

So far there has been NO response from the Spotify team.

[riksterinto]

Happens to me too.

[Kashan]

and the problem is the only way to play 5.1 sound is through edge .. now that's gone. Lyrics before that what else. The price still the same. What a **bleep**ty service!!!

[chrislawrenz]

I have the same problem in Microsoft Edge 38.14393.0.0.

Workaround: try to click on any button to play a random song via the tab "Radio" or "Your music" as fast as possible, now the site won't reload until the end of your browsing session

[Kashan]

I am doing the same thing but sometimes it wont work out.

[riksterinto]

I've cleared cache, history, logged out, restarted, etc et al

The page keeps reloading until eventually I get a browser error.

Upon inspection of source elements I see an error message:

"FORBIDDEN - The server understood the request, but is refusing to fulfil it."

"https://js.adsrvr.org/up_loader.1.1.1.min.js.map"

Anyone ar spotify can help??

[muzikhal]

I'm still affected by the issue.

Maybe Spotify has some kind of feud with Microsoft ?!?

[perphenazine2mg]

And same here. The quick click sometimes works, but not always. The issue doesn't seem to show up on Chrome, where it's working like it's supposed to.

[riksterinto]

There also seeems to be security issues with spotify's use of scorecardresearch.com in background.

I'm surprised it's taking so long to fix. i guess they don't mind losing ad revenue to google play.