[Web player] some albums not showing up on artist page

Reply

[Web player] some albums not showing up on artist page

beepboopimrobot
Casual Listener

Plan

Free/Premium

Country

USA

Device

Google Chrome, Mac OS

Operating System

Mac OS

 

My Question or Issue

Some albums are not showing up under the "Albums" section on the page of the artist.

 

Example:

Screen Shot 2020-05-14 at 4.17.05 PM.png

The album "Kind of Blue" is not present on the artist page: https://open.spotify.com/artist/0kbYTNQb4Pb1rPbbaF0pT4.  Yet it exists, and links back to the artist page: https://open.spotify.com/album/1weenld61qoidwYuZ1GESA

The tracks from the album even show up in the Artist page as 4 of the 5 "Popular" tracks.

 

The same issue exists with "John Coltrane": https://open.spotify.com/artist/2hGh5VOeeqimQFxqXvfCUf for the albums "Giant Steps" (https://open.spotify.com/album/7cZ6oBx0SEUPDAoxJtxNDh), "Blue Train", and probably others.

2 Replies

Elena
Moderator
Moderator

Hey there @beepboopimrobot!

 

Thanks for getting in touch with us and sorry for the delay with our reply!

 

Just to confirm do you only experience this on the web player or on desktop as well?

 

Can you let us know if you get the same behavior of the web player if you give this a shot on a different browser or in an incognito window?

 

Does it make any difference in the number of albums you see if you log out and run a search? 

 

We'll be on the lookout for your reply!

ElenaModerator
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beepboopimrobot
Casual Listener

Hey, sorry to reply so late.  Yeah, still experiencing this issue.

 

> Just to confirm do you only experience this on the web player or on desktop as well?

 

Sorry, I don't have the desktop player, only the web player, so I haven't tested this.

 

> Can you let us know if you get the same behavior of the web player if you give this a shot on a different browser or in an incognito window?

> Does it make any difference in the number of albums you see if you log out and run a search?

 

I used a chrome incognito window and confirmed the same behavior (https://open.spotify.com/artist/0kbYTNQb4Pb1rPbbaF0pT4) does not contain "Kind of Blue" or "Bitches Brew" in the Albums category (despite the "Popular" tracks being from that album).  Behavior was the same when not logged in on incognito and after logging in on incognito.

 

Just curious, are you not seeing the same behavior that I am from your device?

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