Webplayer broken

[15501]

My Spotify web player doesn't work at all on firefox or Google Chrome

on fire fox it says "Firefox is installing components needed to play audio or video on this page" and on google chrome when i click a song nothing happenes also on firefox i tried the about:config thing and i don't even have media.gmp-widevinecdm.autoupdate

[Nico]

Hey @15501! Welcome to the Spotify Community. ^^

That's odd.

Be sure to check if there is a browser update available that might fix this issue for you. Clearing your browser cache/cookies can also help sometimes. ^^

Let me know if that helps, thanks!

peace

[15501]

didn't work

[Nico]

@15501 

I'm sorry to hear that.

Be sure to check this help article out for more details on how to fix web player issues. ^^

Peace