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When trying to add Spotify to Sonos, I get "oops, an unexpected error occurred"

When trying to add Spotify to Sonos, I get "oops, an unexpected error occurred"

When I try to add Spotify to Sonos after logging in with y credentials, not via Facebook, I got an error message from Spotify saying "oops, an unexpected error occurred. Please try again later"

This has been going on for two days now. Have had Spotify on my Sonos since a year with no problem, but I accidently reset my Sonos after what I thought was a major system crash, but turned out to be an unplugged router by my not so smart husband.

Does anyone have any idea of how to fix this? I miss my music. //Annika

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7 Replies

Strange, is your account still on Spotify Premium?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Yes, it shure is.

On what page exactly are you getting the error?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Going to ask someone to check this out for you. 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

@user-removed -- I found your existing support tickets in our system. They're safely in the queue so our support folks will be able to get back to you and help out. My best guess would be the % symbol in your username too.

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For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

Sounds great, let´s see what they can do.

//Annika

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