Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Where is Spotify HiFi?

Where is Spotify HiFi?

The year is almost over and no HiFi in sight. No news. No communication. Nothing. What's going on? Some info would be nice. 

Reply
94 Replies

Credit and responsibility are very important to a company's image! I'm very surprised spotify didn't deliver on its promises! some say spotify hifi was beaten by apple music!

taravasya2 et al,

 

I tend to agree with you all of these services have problems. There is no perfect service. However, I think Spotify is egregious in not handling things well. They've got a very faithful community, of which I was once a part, and they've squandered that goodwill. If you look at their statements they are so weaselly they must have been written by a lawyer.

Hifi is still marked "under consideration"??? Even Spotify's premium's designation of "Very High" quality is noncommittal. They say that it's up to 320kbs. Ogg Vorbis his supposed to be a better codec than AAC. But when I did side-by-side comparisons of Apple Music or Amazon Music who used 256kbs AAC, "Very High" sounds duller, less dynamic and inferior. How excited I was to hear that they were going to bring it up a notch, because for me about everything else is top notch. So I'm not convinced that they were really giving us 320kbs. And their language allows them to weasel out of it because they haven't committed. Very frustrating. Everyone else spells out explicitly their download bitrate.

I've been hanging on paying all these months and not getting value for my money. I can pay $7.99 with Amazon and get Dolby Atmos Music and high res. I can pay $14.99 from Qobuz and actually use a service that is well focused on delivering music and curated information designed for serious listeners. And I've been stupidly hanging onto Spotify Music this year? I'd rather pay for both of these than hang onto Spotify's empty promises.

 

In my house I was actually considering replacing 9 speakers in my two 5.1 home theaters because I thought they weren't cutting the mustard. After trying Apple, Amazon, Deezer and Tital Hifi, I realized I needed to change my music service so that I can enjoy what I'm paying for.

I'll tell you something else surprisingly I think other services are small enough to care and be more responsive to their customer base. This will surprise you but I've been having a technical problem with Amazon music and for the better part of two months a technician called ME every Tuesday to try to work through my problem. Amazon's a big company but they actually are committed to trying to give good service. I'm staying with them because for $7.99 I know I can get high performance music and support.

Amazon's app on the phone is as good as most. The PC app they have is a little worse. But their tablet app for Android is a dumpster fire. But because they have the infrastructure and the deep pockets I think they're going to fix these other things. Even if they don't I can use a Chromecast receiver to push my music directly into my receiver from my phone or my tablet, so Spotify Connect is effectively nullified in my mind.

So I'm taking a break from Spotify. If they get their act together I might consider coming back. But I suspect by the time they do I will be fully ensconced in Amazon and Qobuz.

I’m very disappointed. Spotify made a big splash in February about hifi and then no communication all year. At least tell us what’s going on. Talk to your users. I’m so frustrated that I ready to switch to another service.

I think Apple has completely confused Spotify.

Your so damn right

I don't know I don't care anymore, now I'm with Tidal since their Hi-fi price is the same.

Well, 2021 is over, and no HiFi! 

2021 is now behind us - and no HiFi plan as announced MONTHS ago. Talk about overpromising and underdelivering!

Guys, please. 
https://newsroom.spotify.com/2021-02-22/five-things-to-know-about-spotify-hifi/

"1. High-quality music streaming is consistently one of the most requested new features by our users."
I am one of them.

I'm struggling to think of another company who treats their customers this badly, I really don't think they care about their subscribers.  I've already jumped ship to tidal some 2 months ago, I got fed up waiting for information from Spotify.

The way to keep customers is not to ignore them.

They do not need to bother anymore, im done with spotify, qobuz will be my new home. 

Spotify has failed to deliver on its promises and its credit is bankrupt! It is very irresponsible of spotify to remain silent and now no one knows when spotify hifi will appear, which is very bad behavior!

In Finland, news articles now also question if Spotify has ditched Hifi due to Apple making mess of their original plans.

The articles also point to this original source from 9to5mac:

https://9to5mac.com/2022/01/09/spotify-hifi-support-still-missing/

Some really good comments.

spotify should let us have hifi, it's already about human rights!

Sadly it's looking more and more like a financial decision and that makes, in my opinion, the time line completely unpredictable. Sad to say, but yeah...

It seems Apple Music offering hifi for no added cost threw a wrench into your plans, or the technical aspects were more than you thought, blasting through the "end of 2021" timeline. Either way, where is Spotify hifi and why is it taking so long? I've tried Qbobuz and even though the interface and app suck, the sound quality is amazing, making it harder to go back to Spotify, even though your algorithms and recommendations are second to none.

 

An update would be nice, instead of just the form letter response.

I use Tidal with Master quality

Same here!

Pretty amazing how after listening to lossless music you can tell when you're listening to an MP3. I was listening to something that wasn't even a particularly high fidelity track, Queen's "You're My Best Friend". I knew immediately and switched to my FLAC ripped recording.

 

But what's really sad, is the fact that my mp3's sound better than Spotify's "Very High" streaming quality. I can't even listen to Spotify anymore. It hurts my ears and breaks my heart. This was a game that they were poised to win. And boy did they lose it spectacularly.

I cancelled Spotify almost 2 years ago when they pulled support for DJ apps.

I didn't expect the vastly superior quality of sound in Tidal, so despite being double the price, it felt worth it. Qobuz's quality is very good too. I personally don't like Apple Music or Amazon's apps, although the sound quality is good.

I check every now and again to see if Spotify are offering HiFi - and unsurprisingly it looks like they missed their own self-imposed deadline. I'm glad, because now I have Tidal, a better service (DJ apps and superior sound) for the same price. Tidal have released a string of updates over the past year, becoming a more refined product that's always focussed on MUSIC - exactly what I want from a music streaming platform. They even have the release notifications bell, which Spotify removed in order to receive money for pushing unwelcome new music through Discover Weekly and Release Radar.

Spotify spends its time playing the victim - complaining about other more successful businesses outside of their control, whilst it fails to deliver on features and quality within its control. It's too distracted, focussing on lobbying unwitting politicians and chasing extraneous mediums (Podcasts and Audiobooks) at a loss. Paying millions to conspiracy theorists, whilst paying less and less to artists, and not investing in its core product.

Spotify is not good for musicians, music or people who enjoy music, and this past year cemented its own fate.

Suggested posts