Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
So I want to learn about the webplayer.
For me on my home network it doesn't work even though the desktop app works, Android and PS4 also work.
What is different? What is causing this? How do I fix it?
Hey there @Wonginism, welcome to the community!
What's the error message you are receiving? Can you try using a different web browser to see if that helps?
That is what it says so on both chrome and IE
@Wonginism I apologize for my late reply. Does it work if you use Google Chrome instead of Internet Explorer? Can you try disabling any firewalls/anti-viruses to see if that may be blocking it?
Yea it doesn't work on Chrome it is my main browser and thats where I first encounted the issue. But someone asked to try another browser.
I just find it funny that web player doesn't work while the apps on 3 platforms work fine.
Thanks for all your help though.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…