Why is Spotify not an option for me on Sonos?

[biker]

I have a Spotify premium account that I wanted to connect to my Sonos system, but when I go into Music Services to try and add it it's just not an option. 

[Rocio]

Hello biker and welcome to the Community!

I have checked out you profile and everything seems correct, we thought it could be an IP problem but it is not either. 

Both, your profile and your IP are based in London. It seems to be a Sonos issue, we would recommend you to contact them. 

http://www.sonos.com/support

Thanks for using this forum and we hope you solve this soon 🙂