Hey there,
Thank you for reaching out here in the Community.
Spotify doesn't handle purchasing for presale ticket offers, so it’s best to contact the companies responsible if you have any further questions. The email you received about the presale offer should include a link to the correct ticketing company.
You can also find more info about Fans First emails and Presale here.
Hope this clears things up. If you have any questions or need anything else, the Community is here for you.
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