Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

XboxOne spotify freezing

XboxOne spotify freezing

When I try play music using the spotify app on Xbox one it plays a second or two before it stops. It plays the audio fine but acts as if it is being paused. I have tried uninstalling and re-installing but it only fixed the issue for a day or so. 

 

 

Reply
3 Replies

Hey @SoulSheep! Welcome to the Spotify Community. ^^

 

This issue is already under investigation. 

Be sure to check this Ongoing Issues thread out for more details about it. ^^

 

Peace

So theres no fix?

Hey @SoulSheep and @Isaiah10073789

 

The right teams took a look backstage and this should be fixed now! Please make sure you're on the latest version of the app 🙂

 

If you're on the latest version of the app and you're still experiencing this, we absolutely want to know. Please post in Help - Other if you are so we can investigate ASAP.


Have a good one!

Suggested posts