PC/Samsung Galaxy S7/Iphone 6/Ipod Touch/Ipad
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
I found the following issue below that is a near mirror image of mine except for the Yamaha Receiver version. I have tried all of the steps below with no success including the newest firmware update dated May 28th 2019.
Hi. For more than a year, I have a Yamaha RX-V685 stereo installation with Spotify Connect and everything has worked fine until a month ago. Suddenly, there is just no sound anymore. On my phone it says it's connected, on the stereo I can read the artist and the song, but the Yamaha just doesn't give any sound at all. The tuner still works fine on the Yamaha and I have also tried to play songs from another phone or from the desktop, but with no result. The speakers are also not the problem: the tuner function on the radio still works fine.
Good to mention is that I also tried to connect with Bluetooth this week, which I have never done before, and that gives the same problem: it says it's connected, but no sound.
Some additional information: I live in the Netherlands, have Spotify Premium and the Spotify app is up to date on every device.
Does anybody have suggestions on how to solve this problem?