Help Wizard

Step 1


ad music cannot be stopped

ad music cannot be stopped

hi, the music ads were really annoying. now they cannot be stopped...please do something. the control buttons disappear  immediately as the music starts



2 Replies

Hey, welcome to the Community!


Does restarting the app help at all? Also, can you let us know what device/operating system and Spotify version you're currently using?


We'll see what we can suggest.

hi! it was resolved until weeknd is on the banner. it seems the problem only happens when weeknd - starboy is the banner ad.
device is a dell latitude E5470, win 10 pro x64, spotify

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